Shipping & Delivery
Free standard Canadian shipping on all orders.
Worldwide shipping is available. We will not be responsible for any duties and taxes that may incur.
A confirmation email will be sent to you after your order has been placed. Upon shipping your product(s), you will receive another email with the tracking number and a confirmation of shipment.
Your order will be processed and shipped within 1-4 business days. If you do not receive a tracking number within this time period, let us know via email.
The arrival time for an in stock item is between 4 to 7 working days depending on your country. We use shipping companies like UPS, CANADA POST and FEDEX.
The Sneaker CA is not responsible if the incorrect address is entered during checkout. If you have entered the wrong address, please get in touch with us within 24 hours to have your address changed. In the event that we make an error, we will fully take responsibility for the original order made for you.
- Estimated shipping times for back order items normally take about 2 to 3 weeks depending on your country. Once the items arrive at our warehouse they will be shipped within 1 to 3 business days.
- Orders containing back order products and instock products will be placed on hold until all items are available to be shipped at once.
- Express shipping can be applied to back ordered items.
- Once your back order items have been shipped, you will receive an email containing your tracking information. If you do not receive a tracking number after the 2 to 3 week period, let us know via email. - firstname.lastname@example.org